FROM:
Werner & Barbara Lamm
14333 Country Wood Dr
Gulfport, MS 39503

MEMORANDUM FOR:
Coldwell Banker
Alfonso Realty, Inc.
625 Courthouse Road
Gulfport, MS 39507

Attn: Ms Carlene Alfonso

I am extremely pleased to write this letter of recognition for your Broker As, Ms Tina S. Pavlov. I have known Ms Pavlov on a professional basis for a good number of years and she recently proved her unique ability to perform under adverse/stressful conditions. Her accomplishments during the past few months were extremely impressive; we know you are proud to have such a “First Class” broker within your organization.

On 28 October 2008 my wife had what was determined to have been a stroke (TIA) at the Demaret residence we were contracting with Ms Pavlov. Upon her arrival she noticed my wife was having breathing problems/distraught and our daughter was unable to call 911. Ms Pavlov immediately assessed the situation, contacted 911, and positioned her such that she was able to regain consciousness. Upon my arrival the ambulance was already there, the driver commented upon Ms Pavlov’s quick response having prevented additional injury to the patient and may very well have saved my wife’s life, she spent 3 days at GMH!

An absolute top performer who took the lead scanning potential buyers, ensured both a smooth and timely flow of all required documentation -- never missed a beat. This multi tasker devised, updated, tracked and posted weekly status of our property -- including a superb web site, viewable 24-7. Her superior leadership and organizational skills played a vital role in coordinating the multitude of documents between various coastal real estate offices/marketing firms/buyers/lending institutions that directly led to the sale of our property within 90 days and at our original desired take-home dollars, even during a recession!

Ms Pavlov personifies the complete professional, a beacon for standards of integrity, service before self, and excellence in all she does. She personally coordinated phone requirements/procured data calls/scheduled appointments all in a proactive mode of operation. A real mover and shaker whose performance is of the highest caliber. She is a highly motivated, energetic individual who achieves every goal she sets. Her accomplishments indicate an ability to obtain great success at every level. Her dedication, job knowledge, dynamic leadership, keen foresight and superior results are second to none. If you have any questions, or need further information, please contact me at (228) 377-2220.

Sincerely,


WERNER R. LAMM, GS-13, DAF
Chief, Training Support
338th Training Squadron, Keesler AFB